It's hard to see which parts of my business are actually profitable

My team is busy, but I can't always tell if they're focused on the right work

I often see problems too late, which makes them harder to fix

I'm involved in everything and can't step back without things falling apart

We have good software and apps and mostly use them to their full potential

We have good software and apps, but don't take full advantage of the capabilities

We use a lot of spreadsheets, which can be messy and out of date to get the job done

We have some numbers, but it's mostly gut feeling and conversations with the team

We have a strong routine and highly productive, numbers-based discussions

Weekly, but it's hard to facilitate collaborative discussions and get to actionable fixes

Monthly, but we find the same issues keep popping up again and again

Rarely, we mostly talk about problems as they come up

It doesn't matter… it's always a tough and/or tedious conversation

Understand my numbers so I can make better decisions

Get my team accountable without me chasing everyone

Find and fix the biggest bottlenecks draining profit

Build enough trust in the business to step back or scale